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Shipping & Returns


I’m a shipping policy section. I’m a great place to update your customers about your shipping methods, packaging and costs. Use plain, straightforward language to build trust and make sure that your customers stay loyal!


I'm the second paragraph in your shipping policy section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

refund & cancellation Policy

All sales are final. Please purchase responsibly. Refunds will only be provided in the event a piece is damaged in shipping, on a case-by-case basis.

Please provide the following when emailing us at :

•  the name on the order

•  your order number

•  photos of the damaged product

Refunds will not be provided if :

•  the name or order number does not match

• you changed your mind about your purchase

•  you are dissatisfied with your purchase

•  you do not provide photos of a damaged item within 5 days of delivery

• your order gets lost in the mail


PLEASE NOTE: After shipment leaves our facility, heyDesireé is no longer responsible for packages.

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